Services

  

Our management consulting services focus on our clients' most critical issues and opportunities: strategy, marketing, organization, operations, technology, transformation, digital, advanced analytics, corporate finance, mergers & acquisitions and sustainability across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect from optimizing the sum of the parts, not just the individual pieces.


OPERATIONS

From the back office and research lab to the factory floor and across your entire supply chain, we can help you develop an unconstrained, end-to-end program to transform your operations. We’ll ensure that you focus on the opportunities that maximize competitive advantage and strengthen the connection between operations and strategy.


Corporate support

How much better, faster or smarter could you do what you do? 

Your finance, HR, IT, legal, real estate, facilities management and other functions can do far more than simply support the business—they can propel it. Industry disruption, globalization, demographics, regulation, digital and other forces are increasingly demanding the transformation of support functions. We have the expertise, benchmarks and best practices, tools, and resources to help you get more from your support functions than ever before.


Diadem Group helps you quickly identify the sources of value, develop a plan of achievable initiatives to capture the value, turn that plan into action, and sustain the results. Don’t settle for modest gains in efficiency and effectiveness when you can elevate your support functions to serve as true business partners. Our experts will help you:

  • Redesign and digitally enable the processes of your support functions to improve speed, quality and cost.  Whether working with HR to transform the employee experience through digital, improving business outcomes through analytics, or deploying new forms of automation enabled by artificial intelligence (such as robotic process automation, machine learning or natural language processing), Bain can help your support functions get more value from their digital investments while streamlining key processes.  We complement your digital strategy by working with your IT leaders to address the systems architecture, operating model and cost issues that are essential to effective digitalization.
  • Determine what work gets done, how and by whom, with a service delivery model that’s right for your company. We can help you set up, or get more value from, your shared services and centers of excellence, wherever they may be in the world.  And we can show you how to cut costs by 20% to 40% while improving the satisfaction of your support functions’ customers.
  • Team up with the best external sourcing partners, blending their capabilities with your own, to gain access to best-in-class capabilities to improve your competitive position.  Traditional approaches to sourcing are changing: More activities than ever can now be sourced, innovative partnership arrangements have emerged, new offshore locations are maturing, and digital is rapidly transforming service delivery. Bain can help you make sense of all these changes and strike the right partnerships that will stand the test of time.
  • Build a world-class finance function by focusing more intently on enhancing business value and better aligning finance with your company’s strategic priorities. We help you flip the paradigm so that you can concentrate on higher-value, forward-looking activities, such as decision support, and spend less time on accounting and transactional finance activities.  We’ll guide you through a transformation effort that enables your finance function to have it all: speed, simplicity, innovation, accuracy and lower cost.
  • Design the right organization and operating model to ensure your support functions can optimally serve the needs of your company’s business. We help you define your long-term talent needs for support functions and develop a strategy for meeting them. Among the many benefits: make and execute better decisions faster than your competitors. 
  • Achieve and sustain the changes you’ve made through our proprietary Results Delivery® capability. Our unique approach to change management helps you win the hearts and minds of everyone in the organization, creating a shared sense of purpose and ownership. We also work with you to build the internal capabilities you need to ensure the gains you’ve made don’t erode over time.


COST TRANSFORMATION

Align costs with strategy and focus on growth. True cost transformation is about simplifying, refocusing and strengthening your organization so you can pursue growth and provide a better customer experience. Our approach is both holistic and customizable, enabling you to cultivate, reward and continually improve a sustainable cost management culture.


STRATEGY

In today’s business environment, strategy is more important than ever. At  The Diadem Group  we bring together nearly  four f decades of thought leadership in strategy, the latest tools and technologies, and an unrivaled set of capabilities and talent to help our clients navigate uncertainty and win today and in the future.


There are few bad businesses, but many bad strategies. The Diadem Group brings you 35+ years of experience, to help you build lasting capabilities into your team and help your organization mobilize for change and continuously adapt your strategy. We offer creative solutions that have helped develop and execute winning strategies that create more value in their business. We work collaboratively with you, so you can:

  • Achieve sustained, profitable growth, a feat only one in nine companies manages to pull off.
  • Develop a corporate strategy that supports end-to-end value creation, taking advantage of our broad expertise and world-class capabilities in business strategy, corporate finance, Micro-battles System, private equity transactions, organization and more. 
  • Lead your company to its full potential, today and in the future, by making key decisions on where to play and how to win in your core business as you also build new engines of growth.
  • Develop digital strategies that align with your core strategy and propel you to a leadership position as digital reshapes your industry.
  • Leverage the power of proven tools and techniques that facilitate nimble experimentation and quick-hit problem resolution, recapturing the insurgent mindset that powered your company in its early days. Combine the talents of your commercially oriented and creative team members, the doers and the dreamers, to conceive and execute the bold new ideas that will fuel your strategy.


SUSTAINABILTY AND CORPORATE RESPONSIBILITY

The normal rules of business don’t stop when it comes to sustainability and corporate responsibility.  The Diadem Group  helps both private and public-sector companies embed those principles in the core of their strategy, operations and culture to make sustainability a source of ongoing and increasing value.

Sustainability efforts should be anchored in business fundamentals, demonstrate a clear return on investment, and be firmly embedded within your strategy and operations. We can help you address critical issues related to sustainability strategy, the environmental and social impact of operations, stakeholder engagement, and sustainability-related growth and cost opportunities. Our teams specialize in helping you:

  • Develop a sustainability strategy that addresses social, environmental and economic issues while focusing on the areas that are integral to your core business strategy and will achieve a positive material impact.
  • Seize opportunities to make operations more sustainable, particularly for companies in resource-intensive industries. Optimize the use of natural resources and make supply chains more efficient.
  • Pursue investment options that account for environmental, social and governance criteria. We help investors of all types, including private equity firms, sovereign wealth funds, investment funds and family offices, factor sustainability issues into their decisions.
  • Organize for success in sustainability, by addressing change management challenges and other potential barriers to results. Only 2% of companies achieve their sustainability goals. We can help you join that elite club by working with you on operating models and governance, impact metrics and incentives, leadership alignment and support, and creating a strong case for change.


ORGANIZATION

Some organizations just work. They accomplish what they set out to do, powered by engaged employees with the tools and motivation to get the job done. Yet only 20 percent of companies are designed to achieve this. We help you improve your company’s performance and become a better place to work by ensuring your entire organization can deliver on your strategy.


An effective organization clarifies where and how work gets done. Get that right and the payoff can be significant. Our research finds a 6% advantage in total shareholder return, and a notable boost in employee engagement. The secret: decisions. The best performers make better decisions, make them more quickly and execute them more effectively. Our experts can help you improve organizational performance from the top to the bottom of the org chart, by working with you to:

  • Build a bridge from strategy to results, using our proprietary diagnostic to assess your current operating model and determine how to effectively implement a strategic realignment, cost reduction program, merger integration, or seize any number of other opportunities. In situations where a fresh start is called for, zero-based redesign can help you simplify your organization, streamline work processes, advance your digital strategy and unlock massive savings.
  • Make and execute decisions faster than your competitors, by assessing and developing your decision effectiveness. Decision made, we help you execute it quickly and successfully, using Agile methods.
  • Define your long-term talent needs and develop a strategy for meeting them, supported by the systems you need to recruit, retain and develop the people your company depends on. We also help you maximize your talent strategy by showing you how to build the kind of culture that inspires optimum performance. 


FULL POTENTIAL TRANSFORMATION

Full Potential Transformations are the core of what we've done at  The Diadem Group  for more than 40 years. If your company is falling short of its full potential, we can guide you on a cross-functional effort to change the financial, operational and strategic trajectory of your business and produce game-changing results.


Corporate leaders have a core set of levers they can pull to help their organizations reach full potential. We guide you through a series of questions to identify, sequence and implement the changes and actions that will put your company on a trajectory toward sustained value creation. Transformation programs can take many forms, from moderate restructurings to full-scale turnarounds, and may be motivated by a desire to expand into uncharted territory or a need to navigate through dire financial and competitive circumstances. There is, however, one common factor: a readiness to disrupt the status quo in pursuit of growth.


Our approach to transformation relies on experts across a full set of capabilities, supported by our deep experience in the following areas:

  • · Strategy
  • · Organization
  • · Performance Improvement
  • · Customer Strategy & Marketing
  • · Enterprise Value
  • · Information Technology
  • · Results Delivery

In our experience, companies tend to fall into four broad quadrants that suggest what type of Full Potential Transformation may be required: